Best Fit Use Cases
AI agents are best when a workflow needs a decision-maker that can read context, choose a next action, and hand off safely to human review when needed.
CRM Patterns
Use agents for lead classification, note enrichment, follow-up draft generation, and routing. Keep write permissions narrow and logged.
Operations Patterns
For operations, agents can validate incoming requests, summarize issues, prepare tickets, and update dashboards while keeping exceptions visible.
Safety Controls
Agents need confidence thresholds, approval gates, and explicit rollback paths. That keeps them useful without becoming fragile or risky.